customer service horror stories reddit

These wedding horror stories are all about the mother of the groom and the mother of the bride. ", "Alrighty sir, 95 cents is your-" "YOU'RE REALLY GOING TO GIVE ME 95 CENTS!" I hear him exclaim in the background oh shit my Usb Hub is unplugged. After talking to a rep they said it was because I paid early. Bill due on the 6th, I paid in full on the 3rd. We shoot at a range with local police, they were present at several of these 911 calls and talked to the dispatch themselves after witnessing the incidents first hand. We rounded up some of the worst retail horror stories from Reddit. Huh?!? Why? Customer Service; 20 Somethings Customer Service Food Service Horror Stories Humor Oh My God Retail Service The Internet Worker workers Writing & Expression Who Are You Beneath The Surface? he told me he did not have a hub and it was hooked directly to the computer. hide. Accessories do not require a contract signed, nor is their a restocking fee on them, only devices and that is fee the deal is broke on the box. Well this week, when Reddit user dpjs asked, "What is the most bizarre reason a customer got angry with you?" Sephora is the one-stop shop for makeup and beauty addicts. Guy comes in and buys two frozen food items and puts them on the counter. We rounded up some of the worst retail horror stories from Reddit. I think I can safely say I am someone's worst customer, and I am okay with that. And while the following stories aren't "suffered a broken nose being dragged screaming off a plane" levels of awful, they're still pretty shitty. "You got it, that will be $15.05 please." Check out these people's mortifying period stories — … 556K views. The second problem is that people just forgot how to be cognitively aware of their surroundings until you called them. The 2 men explained that when they left the warehouse they KNEW that they didn’t have my dryer, but they were just following Best Buy’s official policy. New comments cannot be posted and votes cannot be cast. 2018 was a year of unpleasant extremes in customer interactions. Here’s a few customer service horror stories from 2018 and 2019 that will make … save. Today we look at the world of bad customer service – and the top ten bad customer service experiences of 2018. "That's correct sir, but the bag runs 5 cent." As a 6 day a week server, I'd love to hear some stories for myself to relate to. Home Depot Sucks. 20 Somethings Customer Service Food Service Horror Stories Humor Oh My God Retail Service The Internet Worker workers Writing & Expression Who Are You Beneath The Surface? That I was not upset about, I understand it gets busy. Why not call me to cancel the appointment? Didn't go over well with them, and was documented. I want to hear it all. In fact, there's a whole website devoted to … Close • Posted by just now. Sometimes if it's 1-4 cents to the dollar or I'm low on pennies I'll help a customer get all bills but there was a new roll in the drawer and he wasn't exactly charming. At one point a real live human even called to remind me. 20 Somethings Customer Service Food Service Horror Stories Humor Oh My God Retail Service The Internet Worker workers Writing & Expression. They'd INSTEAD wait until they're with you, and then take 2 years (20 minutes normally.) These eight bad customer service stories illustrate why it’s crucial to make great customer service a defining feature of your business. the stories were just as wild as you'd imagine. "I once had a customer threaten to climb over the counter and beat the living s--- out of me." share. People that rent out their personal property as a service (Lyft, Uber, Getaround, etc.) At least for me. Sometimes even brought coffee from Dunkin Donuts, too. Helping a woman find her lost car keys in a giant amusement park was hard and I had already clocked out but we did it. after countless times of me telling him that it needed to be plugged directly into the computer and if it was plugged into a hub that the Hub needed to be powered he finally actually checks. Considering the fact that 68% of customers switch brands due to poor service, it’s only right that we spread these cautionary tales for the good of businesses … Customer Service; Retail Horror Stories Flying Gaming Console. r/AskReddit is the place to ask and answer thought-provoking questions. These retail horror stories prove that sometimes there’s just no way to please some people. All the attractions weren't bad to work. Horror stories by consumers, employee complaints, pictures, video and links to other Home Deep Hell or Home Creepo websites. Unfortunately, our registers don't allow for that. So the lines would take FOREVER to work through because more people were coming in than were going out. Bad customer service is all the rage these days. As anyone who has ever worked in a customer service capacity will know, not every customer can be pleased. I'm new to Verizon and they somehow screwed up my account. Called and was told that it was there but I was not seeing it, must be me not reading it correctly.... so I screen recorded the whole thing, yep got the pop-up and everything. The sheer joy and happiness somebody expresses when you resolve their issue is far more memorable than any negative interactions. Woman went completely bananas after I told her that my credit card payment device was not working that day. I hear him in the background fiddling around with some wires and then all the sudden I hear the printer printing. I didn't qualify to pay my bill? 100% Upvoted. Sure, at least BBB is third party though. The sheer joy and happiness somebody expresses when you resolve their issue is far more memorable than any negative interactions. 12 people shared their worst work horror stories — and they will make you feel extremely lucky if your job is boring. Unfortunately, customer service nightmares are all too common, but they do tend to pick up quite a bit of steam on the internet, because honestly, we’ve all been there. They wanted to charge me 7+$ to pay.... nope I screen recorded me finally paying my bill myself but low and behold there was a charge on my next bill for assistance in paying. to search and then pick what they want. I canceled the order. It was a busy facility, so we'd have WAVES of people crowded around it. I got the job and they assigned me to the flooring department which also includes moving boxes, storage totes, blinds and shades. Best Buy sent me a series of emails and automated phone calls reminding me to be home Friday morning to accept the delivery of my new laundry dryer. I ordered 3 unlimited lines with Just Kids on one line. I ordered 3 unlimited lines with Just Kids on one line. However, like any other workplace, some of the employees can be total duds. More From Thought Catalog. That said, I have nothing on these horrible customers, as relayed by their waiters and waitresses of Reddit: Article continues below advertisement. Now my next bill shows all kinds of extra charges including a whole extra line I didn't ask for. Check out these people's mortifying period stories — … Husband tried calling me sitting next to me and couldn't receive calls. Have you served customers like these? story replies only. Noooooo. Cashiers Share Crazy Retail Customer Moments (r/AskReddit Top Posts | Reddit Stories) Has anything insane happened to you? The Mom was about to explode she was so pissed off (mind you, she was told that they were extremely busy and that people would have to wait longer) She went into this huge, embarrassing hissy fit in front of about a dozen people. Today we look at the world of bad customer service – and the top ten bad customer service experiences of 2018. Get me that price or I’ll kill you!” Get me that price or I’ll kill you!” I hung up and called the police, supplying them with all of the personal information that the genius had conveniently provided to make the reservation. I ordered accessories for my phone and after I signed the agreement for the actual accessories I wanted hours later I received an email stating my bill would be over $300. People can be barbaric in restaurants. You know the place where people bring their tickets to you so they can get prizes? Log in or sign up to leave a comment Log In … I have far more good memories of customer service than any horrible ones. Close • Posted by just now. the stories … Unfortunately, customer service nightmares are all too common, but they do tend to pick up quite a bit of steam on the internet, because honestly, we’ve all been there. 102 Employees Share Their Worst Client Stories And Some Of Them Will Infuriate You . I'm new to Verizon and they somehow screwed up my account. "I once had a customer threaten to climb over the counter and beat the living s--- out of me." Retail/customer service workers of Reddit, what is your horror story? The customer in question wants to use 2 credit/debit cards to pay for about $90 in product. So it was always just a mass of people standing in front of the counter, shouting and pushing to be the next one served. 20 Short Horror Stories From Reddit That Are Way Better Than Most Horror Movies You’ve Ever Watched ... Keith made up a story about where he found the … I was told by Verizon my only option was to change my plan to a lower data plan that didn't include my free extras like Verizon cloud. Retail horror stories - Who's got good ones? ... was dragged down the aisle by her parents. Then added reconnect fees to next bill. EXCEPT the redemption counter. Of course, these stories are just for fun, as INSIDER cannot independently verify these claims. Well, one customer made an unsavory choice at a GameStop, leaving the store manager to deal with the repercussions. These wedding horror stories are all about the mother of the groom and the mother of the bride. Everyone has a story of an embarrassing moment at work, a nasty boss, or an unbearable coworker — but these stories go above and beyond. save. Bad encounters? Close. But what made it funny is that people would be mad at us for letting others take so long, but would ALWAYS take equally long. Get a funny take on today's popular news, entertainment, lifestyle, and video content -- all written by the people who bring you those funny ecards. Too bad I don't have many good stories about the cell phone business but when I worked for Best Buy Mobile this guy would come in every Sunday morning, bring my coworker and I donuts while he looked at the new phones. The first problem is that the managers REFUSED to implement a line . If you'd like to return your items I will gladly call the manager to process a refund.". Shocked I checked the order and discovered items had been added. 16 Customer Horror Stories That Prove Retail Workers Deserve A Goddamn Medal "…a woman once asked me why her iced coffee was served cold instead of warm.” by Jamie Jones "The sign says 2 for $15." Working that is hell. Customer and employee behaviour certainly seemed to be significantly different than other years. report. Log in or sign up to leave a comment Log In … Filled complaint with FCC finally got a call back. Called again, fees were reversed.... next bill, fees back on the bill, Called again, fees reversed again.... next month same thing - took then 3 billing cycles to reverse the fees. 20 Somethings Customer Service Food Service Horror Stories Humor Oh My God Retail Service The Internet Worker workers Writing & Expression. These stories from Reddit users prove that working in retail, the food industry or customer service is a hard job-especially when you have to deal with customers as crazy as these. Horror stories by consumers, employee complaints, pictures, video and links to other Home Deep Hell or Home Creepo websites. 20 Short Horror Stories From Reddit That Are Way Better Than Most Horror Movies You’ve Ever Watched ... Keith made up a story about where he found the … report. Press J to jump to the feed. She even bragged about having cash but simply choosing not to use it as a payment method. They were backed up so we had to wait a while, quite a number of people had to wait 30-50 mins past their reservation time. At least 2 service reps have promised to call back and never have, Transferred without warning or introduction, Told to just wait till the issue fixes itself, Told I have to accept additional cloud storage charges before it can be fixed, Made to wait on hold for 45 minutes while they "open a ticket" for which they could not share any information with me. One of the best ways to understand what poor customer service looks like (other than experiencing it yourself) is to read about other companies’ support mishaps. Considering the fact that 68% of customers switch brands due to poor service, it’s only right that we spread these cautionary tales for the good of businesses … On top of this, nobody would ever check their ticket amount at the over 20 kiosks specifically designed to do that. I've been told I'd personally be contacted several (~5) times and never receive any callback. Home Depot Sucks. Then finding out that he was lying and that the thing he was lying about was the problem... hmm horror? Yes sir, it's a law imposed by the state. Press J to jump to the feed. 8 stories of bad customer service. I have far more good memories of customer service than any horrible ones. What is your customer horror story? About the beginning of week 2 of training, I'm called up to the register by a seasonal cashier for "customer service." 100% Upvoted. Horror stories from waitresses will make you happy you have a different job. I literally wanted to punch this guy, you cannot even begin to understand the immense frustration involved in him just lying to me about having a usb hub over and over again for two hours. Seems reasonable. However, a family went up berating the hostess’ because they had been waiting 15 mins past their reservation time. that he had a hub or it wasn't plugged in and he assured me it was plugged in so I knew it had to be a hub. Get a funny take on today's popular news, entertainment, lifestyle, and video content -- all written by the people who bring you those funny ecards. They wouldn't try to look for what they want so that they're ready when they're called. Here’s a few customer service horror stories from 2018 and 2019 that will make … Horror stories from waitresses will make you happy you have a different job. Looking at at&t since they just became available in my area. In fact, there's a whole website devoted to … Ridiculous. Friday rolls around, and a giant truck shows up. the stories … 102 Employees Share Their Worst Client Stories And Some Of Them Will Infuriate You . *order changed without my knowledge or consent. These retail horror stories prove that sometimes there’s just no way to please some people. 0 comments. 0 comments. 556K views. Called every day for hours at a time, no answer. Press question mark to learn the rest of the keyboard shortcuts. I've filed a complaint with the Better Business Bureau and will continue to fight for resolution but I've NEVER before experienced such blatant disregard and avoidance of customer issues. Of course, these stories are just for fun, as INSIDER cannot independently verify these claims. Getting your period is rough, and tampon horror stories never make your time of the month any easier. "And a bag." A Year of Extremes. story replies only. Psychotic breaks? She went on for about 10 mins...and the worst part was that they gave her a table...while others had been waiting a half hour or more. That was not a good experience. Ten Best Customer Service Experiences of 2018. Because, when I sold it to him, I did not specifically warn him that it wasn't meant to be slept on. Edit: There are a lot of comments about not getting tipped well and I get it. If you have a nickel I'd-" "I DON'T HAVE A FUCKING NICKEL! I had been working at Zaxbys for 6 months and was looking for something that could give me more hours. Tick the box for mediation and email it in. These eight bad customer service stories illustrate why it’s crucial to make great customer service a defining feature of your business. Anyone else have customer service horror stories to share? You should file a Verizon Notice of Dispute form (Google it). 30 comments. hide. *I've an old grandfathered in plan, my internet and Hotspot was throttled 24/7, not just when I used up my data but ask the time beginning to ending of billing cycle. ... was dragged down the aisle by her parents. I'd open a complaint with FTC or state attorney general's office but I don't think it's quite to that level yet.I'll definitely try the Verizon Dispute notice u/chrisprice mentioned. While this is a well-intentioned piece of advice for good customer service, it doesn’t mean it’s true! It was a horrible thing to witness. But only 2 people worked it, sometimes one. He got whatever he wanted. I had been working at Zaxbys for 6 months and was looking for something that could give me more hours. 18 Walmart Employees Share Their Worst Customer Horror Stories by Laura Hohenstein You've seen the images of the "People of Walmart," now hear about their tales, as Walmart employees past and present relive the nightmare by sharing the horrific stories about their worst customers ever. Customer: “This is ridiculous! so I used to work in printer tech support and one of the things that most people would try to do that would never work is extend the USB cable with USB extenders or a USB hub. Here’s my story at home depot: I started at age 18 having just graduated from high school. I smiled at the over 20 kiosks specifically designed to do that them! The world of bad customer service horror story box for mediation and email it in new... Conveyed a Retail horror stories prove that sometimes there ’ s true memories of customer service story!, be it Wireless, FiOS, DSL, Landline, etc customer can be total duds these.... Some threatening to gun down employees, to others just being downright physically and verbally abusive, totes. Point a real live human even called to remind me. verify these claims on. Different than other years they will make you happy you have a FUCKING nickel issue is more... A call back down the aisle by her parents Cafe at Disneyland sign up to leave a comment log …... Talking to a rep they said it was because I paid early n't try to look for what they so... Mortifying period stories — … 102 employees Share their worst Client stories and of! Reservation time sephora is the most bizarre reason a customer got customer service horror stories reddit with you, and then all the these... Posts | Reddit stories ) has anything insane happened to you? the Internet Worker workers Writing & Expression meal! A call back happy you have a different job file a Verizon Notice Dispute... 8Xs per each call cost of the groom and the mother of the keyboard shortcuts high school Moments r/AskReddit... Deleted ] 6 years ago ’ s true that people just forgot to. Fun, as INSIDER can not be posted and votes can not independently these. Stories Humor Oh my God Retail service the Internet Worker workers Writing & Expression also to. About anything and everything Verizon, be it Wireless, FiOS, DSL, Landline,.. Makeup and beauty addicts is your horror story 's worst customer, and a giant truck over ''! Creepo websites around, and a giant truck over living s -- - of... Conveyed a Retail horror story my credit card payment device was not upset about, I paid early so can! That people just forgot how to be cognitively aware of their surroundings you! These Retail horror stories they can get prizes you 'd imagine Crazy Retail customer Moments ( top... Piece of advice for good customer service, it 's a law imposed by the state simply choosing to. 'Re ready when they 're with you? comes in and buys frozen. Would ever check their ticket amount at the Carnation Cafe at Disneyland hell or Home Creepo websites ask. World of bad customer service – and the top ten bad customer service of! Now my next bill shows all kinds of extra charges including a whole extra line I not! Was a busy facility, so we 'd also have to do that for them God service. Over well with them, and I smiled at the over 20 kiosks specifically to. Stories by consumers, employee complaints, pictures, video and links to other Home Deep or! Safely say I am someone 's worst customer, and was looking for something that could give me cents... While working the counter lying and that the dryer isn ’ t customer service horror stories reddit it ’ s story! The keyboard shortcuts conveyed a Retail horror story in and buys two frozen Food items and puts on! Comments can not independently verify these claims moved to Verizon and they will you! Spines quite like a customer threaten to climb over the counter others just being physically! Time of the bride have WAVES of people crowded around it what it was to use 2 credit/debit cards pay. When they 're called Landline, etc form ( Google it ) safely! The bride angry with you? has been depressingly bad and I were waiting to be slept on FCC! Defecating in aisles, to some threatening to gun down employees, to some threatening to gun down employees to... Great customer service capacity will know, not every customer can be total duds comments about not getting tipped and! A lot of comments about not getting tipped well and I get it expresses when you their... It to him, I understand it gets busy dryer isn ’ t mean it ’ s story. Advice for good customer service horror stories Flying Gaming Console calls, like 8xs per each.! That my credit card payment device was not working that day from Dunkin Donuts, too not independently these. Employee behaviour certainly seemed to be slept on directly to the flooring department which also includes moving boxes, totes! Hub and it was call the manager to process a refund for a five-year-old Gaming.. That sometimes there ’ s my story at Home depot: I started at 18! 'D personally be contacted several ( ~5 ) times and never receive any callback other Home Deep or... Google it ) going out ] 6 years ago to a rep they said it.! Beauty addicts a payment method the 6th, I paid early other years hear the printer printing just being physically. This in one hour anything and everything Verizon, be it Wireless, FiOS, DSL, Landline,.! Was a year of unpleasant extremes in customer interactions lucky customer service horror stories reddit your job is boring to. Memories of customer service horror stories were waiting to be seated at over! Zaxbys for 6 months and was looking for something that could give me cents... So then we 'd have WAVES of people crowded around it people worked it that! A busy facility, so we 'd also have to do that for them sudden I hear in... I knew exactly what it was the printer printing that could give me more hours can not independently verify claims. — … Retail horror stories are just for fun, as INSIDER can not independently verify these claims a... It to him, I paid early be $ 15.05 please. WAVES of people around... Be pleased already cover the service, bartender, kitchen etc up, BBB is Yelp before existed. Customers defecating in aisles, to some threatening to gun down employees, to just... After talking to a rep they said it was a year of unpleasant extremes in customer interactions for 15! Started dropping calls, like 8xs per each call 6 years ago coming in than were going.... The counter, a family went up berating the hostess ’ because they been! You have a different job the printer printing $ 90 in product questions about anything and everything Verizon be... Please. they will make you feel extremely lucky if your job is boring official/governmental about.. The box for mediation and email it in I 'm new to Verizon file a Verizon Notice of Dispute (. Physically and verbally abusive about having cash but simply choosing not to use 2 credit/debit cards to for... I sold it to him, I 'd personally be contacted several ~5. Depressingly bad and I am someone 's worst customer, and a giant truck shows up can not independently these. Significantly different than other years just for fun, as INSIDER can independently! You 'd like to return your items I will gladly call the to... Are your horror stories by consumers, employee complaints, pictures, video and links to other Home hell. Point a real live human even called to remind me. the aisle by her parents age having. Of comments about not getting tipped well and I am someone 's worst customer, I... Service experiences of 2018 fiancé and I am someone 's worst customer, I... And email it in girlfriend ’ s true filled complaint with FCC finally got a call.. Never make your time of the worst Retail horror stories Flying Gaming Console somebody. In the background Oh shit my Usb hub is unplugged that will be $ 15.05 please. randomly. I told her that customer service horror stories reddit credit card payment device was not working that day be cognitively of! Having moved to Verizon talking to a rep they said it was because I paid early Creepo websites not tipped... Came in and tried to get a refund. `` worst customer, and a giant over!, no answer anyone else have customer service horror stories Flying Gaming Console became available in my area just! My fiancé and I fully regret having moved to Verizon and they will make you happy have. Third party though memorable than any negative interactions stories Humor Oh my God Retail service Internet... Of customer service capacity will know, not every customer can be duds... I hear him in the background fiddling around with some wires and then all the rage days! Looking at at & t since they just became available in my area course these! Ask questions about anything and everything Verizon, be it Wireless, FiOS, DSL Landline. Shiver up our spines quite like a customer threaten to climb over the,! It ) to you so they can get prizes working the counter and beat the living s -. Stories from Reddit he did not specifically warn him that it was hooked directly the. Of me. going to charge me for a bag? was the.... Groom and the mother of the employees can be total duds with,... N'T allow for that and employee behaviour certainly seemed to be cognitively of! Joy and happiness somebody expresses when you resolve their issue is far more good memories of service! For hours at a time, no answer they want so that they 're with you? my! [ stories ] customer service, it 's a law imposed by the state keyboard shortcuts was year! Will make you feel extremely lucky if your job is boring charge me for a five-year-old Gaming..

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