dumbest customer complaints

6. There’s a reason for the popular saying, “The customer is always right.” Unfortunately, nobody’s perfect. I work at a library. The shoplifter who accused employees of harassment. I want this fixed!” So I tell her to come in and we can replace it since it’s under the 14-day return policy. I worked at a local ice cream store in high school and we always had some pretentious customers. My assistant manager overhears her yelling (since the entire store could hear her yelling) and decides to appease her by giving her a dollar and a $10 gift card for her troubles. Customer: No, you gave me the phone like that. To fix the stain she used a tide-to-go pen. Knowing there has obviously been some misunderstanding, he calls us over, and I proceed to explain how we were having a conversation about a co-worker’s pets. Things will go wrong, no matter how well-trained the employee is or how foolproof the company’s policies and procedures seem. The hostess called me over and I verified what she said. VVVVAAAANNNNIIIIILLLLLAAAAAA. 17 Dumbest Customers In The World. Pasta, steak, well-done, club sandwich; nothing out of the ordinary. I used to work at Starbucks. People Reveal The Illegal Policies Their Company Always Gets Away With, Employees Share The Most Wildly Unprofessional Acts They’ve Witnessed In The Workplace. in Blog, Funny Stories. And he wasn’t saying this quietly. --FreeSoloing, FACT OR FICTION? Don’t forget to check the comment section below the article for more interesting stories! --markko79. 1. "We ran out of medium sized fountain drink cups at the place I work at, so we were giving out large ones instead for the price of a medium. I'm not just talking about regular bad reviews here, nor am I talking about cleverly-done pseudo-reviews.No, no. There is this belief that ‘I am the customer. As part of a research project into customer service levels in the UK and the public’s perception of customer complaints management, over 200 customer service professionals were asked to detail the funniest, most unusual, or seemingly outrageous customer complaints they have received in recent years. They sent it back saying it was barely cooked. I was a cook at a restaurant. This man comes up with a block of cheese still in its package. Customer representatives not reliable. She finagled in her cart for another two minutes and then came up to me and said: “I’m ready.” I said, “I’m sorry miss, but these people are in line.” She then goes off about how she’s been waiting for 20 minutes and demands to see my manager. “Here you go.” Hands the Lady a 20″x10″ air filter. He said, “Oh yeah, what are the cops going to do?”. The best moment of working fast food was my manager turning to the crowd and saying “Show of hands, who here just witnessed this guy verbally assaulting my employee?” Every single customer raised their hand. I once had a customer complain to me that the aisle was too cold… on the refrigerated aisle of a supermarket. Here are some of the best answers. Guest checks into room: “This room is supposed to have an ocean view. 50 Service Industry Employees Reveal The Dumbest Customer Complaints They Ever Heard. 5. Here, for your amusement, are 20 of the most outrageous, ridiculous and stupid travel complaints made by tourists to their travel agents. Because she couldn’t understand why a large meal cost more than a medium. We ran out of medium-sized fountain drink cups at the place I work at, so we were giving out large ones instead for the price of a medium. I say OK, not really grasping how angry she is, and go get him. Customer: No. She turns on the laptop, opens the disc tray, puts the CD on top. Employees Share The Dumbest Customer Complaints They Have Ever Heard. An image of a chain link. In the empty restaurant, they had overheard a few random words and pieced together their own little puzzle that my co-worker and I had nothing better to do than talk about them (which says volumes about their self-image, I suppose). I was in Yellowstone on a family vacation. 2. 'Some of your plants are wet.'" The lady at the table comes up to me, demanding to see the manager. SSSSSHHHHHAAAAAKKKKEEEE. I’m just working my station like every other night and this ticket comes up. The 25 Worst Customer Service Stories. 1. Alright, sure. Top 10 Dumbest Customer Complaints Mechanic Addition. I can’t see the ocean.”. I was managing a restaurant years ago, and a woman came in complaining that her three prime rib dinners with baked potatoes she got for takeout last night was disgusting and made her whole family sick. “Some of your plants are wet.”. Respondents rated how valued companies make them feel, how helpful and knowledgeable staff are and how well they handle complaints. When I worked at AT&T Mobility, I got this quite a few times: Customer: My phone stopped working as soon as I left your store yesterday. Read honest and unbiased product reviews from our users. However, there are a few customer complaints from people that even we can’t figure out. Browse the Worst United States companies by State. Below you'll find some of the most amusing, the most ridiculous, and the most unbelievable questions ever asked by customers… They kept changing their mind after I rang it up. In 20 minutes, she came to the store with her receipt to prove that she paid for four. The casino customers evading a loan shark. "Worked in a sandwich/wing place several years ago. In to the deep fryer it goes. One, two, three. The woman who wanted gas station workers to pay for her clumsiness. I never got it wet. The customer is always right!” And I’m just like, what? It’s brown all the way through. Lady: “Why won’t you let my child swim in the deep end”. We counted. So it’s not as unfairly weighted towards the big banks that have the most customers. She then told me you could see it better on a cell phone picture. “Not going to happen, keep driving,” she said. 13 Of The Dumbest Customer Complaints Of All Time. I PAY YOUR SALARY!”. I once managed the front desk of a recreational center, and this one parent yelled at me for a class starting without their kid. "At a garden center. She begins to rant about how my co-worker and I were laughing about how she and her friends were “dogs.” Actually, my co-worker and I were talking about how he was looking after another co-worker’s pets while they were out of town. A guy accused me of harassing him because I kicked him out of the store after the third time he stole from us. Alongside First Direct, Lakeland and M&S, Waitrose and Waterstones rounded out the top five brands. At a garden center. Me: You said you wanted your cheese instead of a refund, so I rang it through again. --JLSaun. "I worked at an Italian Restaurant and received a complaint that we didn't have a burger and fries option on the menu." We looked up her receipt on our register and saw that we only charged her for three. Then the server comes up, “Hey, the guy at table X wants his steak extra well done.”. He turn to me and says, “PICK THEM UP! I asked, “Can you just show me what you’re doing so I can make sure?”. I’m just telling you it’s the wrong kind. Her friends followed her out a minute or two later, saying they aren’t paying for her meal. --might_be_a_bird. The assistant manager later tells me that no one should have a bad day over a dollar. For those that don’t know, there is a geyser there called “Old Faithful” whose big claim to fame is the fact that it rather regularly goes off about every 90 minutes. We even looked back at the security tape to see that she had only brought 3 to the register. I am right” while sometimes being unreasonable. Not really a customer complaint, but I take care of my grandma, who is 101, and she always sends her soup back saying it’s too cold. The customer was very upset that they couldn't buy their toilet paper and Doritos at the teller window."--Dardeutschbag. I'd like it replaced with cooler food." Throw the steak on, check the temp and the squishiness. Here is a list of 20 companies that offer the worst customer service as per their ACSI (American Customer Satisfaction Index) scores. She said I did it to deliberately make her mad when she was going through a family crisis. A few Fridays ago there was probably the most inconceivable act by a customer. Anyways, I take their order. I was on drive-thru one night, and this lady orders a “large vanilla shake, in a medium cup.” I ask if she meant a “medium shake, in a large cup,” seeing as how I cannot put more liquid in a container than it will hold. She looks at it and says “Ah, it looks better already!” She takes a big drink and says, “Now see, that’s perfect” then leaves before I can tell her I didn’t do a thing. Me: Ok, I’ll put through the refund for you. WWWAAANNNTTT. She claimed they shouldn’t have tasted badly since she kept them frozen in the freezer. A recent Reddit thread asked retail employees to reveal their worst customer complaints of all time. A woman wanted me fired from my job because she thought I photoshopped extra freckles onto the model in her picture. When I worked at Sonic, a girl once ordered an ocean water, easy on the ice. I once worked at a grocery store and often worked at the customer service counter, which typically handles refunds, exchanges, complaints, and other odds and ends (like cigarettes and lottery tickets). At this point the whole building is watching her and my manager comes over and offers to let her watch the security footage of her daughter. Many customers will continue doing business with you after they’ve been dissatisfied and complained. As such, the Parks Service has a sign with an estimate of when it will be going off next. I once had a shareholder complain that they only got their quarterly statement every three months. After they were delivered, she called raging that “those hot wings made her baby cry!” The manager politely offered to send her mild instead. We had a sale on organic cabbage for 85 cent a pound, and a week later a woman came in claiming we had our cabbage on sale for 25 cents a pound but she had been charged 85 cents a pound. She says okay and moves on. "This food is too hot. Seriously, sometimes an angry, miserable, frustrating, entitled customer is just in the building to look for a fight. Instead of accepting the facts, she ripped up the receipt and said that she paid for four. She takes a picture and hands me the phone with the picture. Long story short, she eventually came in with her own thermometer and showed us that her drink wasn’t at its optimal temperature. We had a woman come into our restaurant absolutely fuming and demanding a refund. He ordered the same combos and a kids meal. The customer who didn't understand what a bank was. --dwar0. Would you like to exchange it for another kind of cheese or would you prefer a refund? It was pretty late after closing, and I was waiting for the last table to finish eating so I could clean up (not my table). Here is the top list of dumb things customers have said when bringing their car to the mechanic. Read reviews, share your opinion, voice your negative experience and get your complaints resolved. Her husband tried to return it after they stained and tore the garment claiming that it must have been a manufacturing problem. Customer: What? I look over and just said, “Hey dad, this woman wants to speak to you.”, My dad just said “You’re right, but don’t worry about it. On this particular day, the geyser was about 15 minutes late and there were NUMEROUS people at the information desk to complain about it as if they have some sort of button that they simply forgot to press. Order up! [I proceed to take the cheese, enter the refund into the computer, and hold out the money we owe him]. '", Needless to say they were escorted safely to their car then barred for a year." She asked if I could see the devil. One particular evening I had a table of college kids. Order up! This means that companies have to get on board fast, or risk the wrath of their unhappy customers’ complaints and criticisms going viral. The customer who had no patience for hot food. Bank of America has most of its customers complaining of fraudulent activities and general lack of concern for its customers. The woman who confronted a lifeguard over why her child couldn't swim in the deep end. I don’t want a refund. Shrug it off, five more minutes on the grill. But some complaints are so stupid, it makes you wonder why people bother leaving the comfort of their own home at all. Every healthcare organization needs to take and manage appointments, but the process can be difficult, confusing, or stressful for patients who just want to get treatment as soon as possible. A lady and her elderly mother came through the drive thru. "I once had a shareholder complain that they only got their quarterly statement every three months." In the meantime, I was doing some other closing work on the other side of the restaurant, talking to a co-worker, and glancing occasionally over my shoulder to see if they had left yet. I’m working at Taco Bell during the Sunday after church rush, and we have a line so long people are waiting outside the store. “This food is too hot. "I used to work security at a casino and a man and woman came up to me and told me there was a man following them. he probably didn't expect them to be so dumb. 13. I looked at it again and saw nothing. He got to the window and there stood my manager. Finance & Investment Western Union Complaint: Worst Customer Service. Like, really? Ten minutes in the deep fryer. When I was a delivery guy at a pizza joint, I get a phone call after I had just dropped off an order of our wings. Why would I do that? I asked if she was in line, and she said: “No, I’m just moving my items around.” I told her “Whenever you’re ready just move over there” and pointed at the end of the line. 4. Most businesses want to offer the best experience, no matter what industry they’re in. I didn’t have time to come back in until now. "A guy accused me of harassing him because I kicked him out of the store after the third time he stole from us. She unloads on our manager, who doesn’t believe for a second that my co-worker and I would even think, much less say, anything like that about these women. I was working in a restaurant a few years ago. I will never forget this. What I liked about this study is it didn’t just include the number of complaints — it looked at the number of complaints per billion in deposits. My manager didn’t love how I dealt with the situation, but come on, it was 6 years old, why did you even try! I work at a Mcdonalds in Australia. I’d like it replaced with cooler food.”. I don’t want to bother with it. A happy customer is someone who’ll not only return, but tell others about their positive experience. They taste like they just came out of the fryer. Best and worst brands for customer service. Airlines, telecoms and energy providers came out worst overall. Working at a hardware store, overhear my manager and an older lady’s conversation an aisle over. 13 Of The Dumbest Customer Complaints Of All Time 1. Despite the fact that they had plenty of time to look at the menu board, the parents didn’t know what kids meal to get their three-year-old. I asked a few questions over the phone like “Is the disc upside down?” and “Does the disc work in other computers?” She yells at me, “I think I know what I’m doing! I swear I saw a look of embarrassment flash over her eyes, but she just continued flipping out. I want a new one!” I snap it into the tray, close it, and tell her, “Your laptop is fine.” I was so dumbstruck and walked away. There is no pleasing some customers. A blonde girl orders one of our specialty burgers, the 'portobello and swiss'. 8. On summer afternoon a lady came up to me and showed me that her ice cream had melted and wanted another one free of charge. Lady: “I hope so, you’re all out of my size of air filter!”. Check out the most complained-about companies in United States. I can’t have you holding up the line.”. Worked in a sandwich and wing place several years ago. “I used to work security at a casino and a man and woman came up to me and told me there was a man following them. I had a woman yell at me, questioning why I had kicked her daughter out of the hot tub. Original review: Dec. 14, 2020. While working at Best Buy, a woman came in complaining that her iPod had a virus. 10. The shareholder who didn't understand how quarters work. If you get to the back of the line you’ll be out of here within a couple minutes.” As she starts walking to the back of the line he quips “Just like they taught you in kindergarten.”. She gets back from the restroom before I’m done making it, but sees her old drink on the bar that I hadn’t taken back yet and thinks it’s her new one. Sir. A woman bought a white shirt. I’m not an idiot! I want a new one.” I get started on it and she goes to the restroom. --ShotRodner. 1. I gave her another cone, but this time I made it sugar free. Manager looks around the shelf. Most businesses want to offer the best experience, no matter what industry they’re in. When I was a cashier for my dad’s business, a lady was trying to cut in front of a line of about 8 people. I worked at a very fancy steakhouse in the heart of New York City. Finance & Investment 4 Min Read 4 Min Read “This cappuccino feels like it’s half foam!”. 9. Top 10 Worst EMPLOYEE VS CUSTOMER Moments EVER!Subscribe for more DAILY VIDEOS!twitter.com/pfreakouts The overall rating of the company is 1.3 and consumers are mostly dissatisfied.. The team at LendEDU analyzed the 2016 data to create a list of the best and worst banks. My manager then told him to get out and not to come back. Customer: These fries are too hot. Me: 'Because she cant swim.'" I proceeded to wipe his order and start helping the next customer. Consumer Reports members rank the best and worst banks and credit unions, with smaller institutions getting the highest ratings. You’ll differentiate yourself strongly, and prevent some of the most common customer complaints you’d otherwise face: Scheduling difficulties. 4. IIIINNNN. I was fired from my job at a popular fast food chain because I rejected the use of a coupon that was 6 years old! She then spilled red soda onto the shirt. The most relatable, entertaining and informative stories all about human experiences right in your inbox. Me: Well, your phone isn’t working because your phone has liquid damage. He was unhappy with automatic payments appearing on the wrong dates, which caused the bank to charge him fees. While working in retail, a woman who had come in the day before was furious that we had not bagged one of the items she had paid for. He then called the cops. “Hey, he says it’s not well done enough.” Take a look at the steak where he cut in to it. LLLLLAAAARRRRGGGGEEEE. My merch: http://bit.ly/rSlashMerch r/Choosingbeggars What kind of person gives a restaurant a bad review just because they don't give any free food? "I work at a bank inside of a grocery store. The coffee customer who didn't want foam in their cappuccino. Employers are never allowed to ask you about your race, color, religion, gender and national origin during an interview. I ask if there's something wrong and she tells me her burger has mushrooms on it." Comes back right away, “He still says it’s not well done enough”. One night I was serving a table and a certain celebrity ordered a steak and requested it to be cooked blue. I see nothing and apologize. I had to explain to her that I caught her daughter being intimate with her boyfriend in the tub. She immediately breaks down crying because she’s a vegetarian and asks to see a manager. Racial slurs, profanity, and threats were made about how we were scamming her. I turn it on and it appears to be working fine. So she comes into the store and puts the laptop on the counter saying it doesn’t work. I pull through the drive-thru and the customer service is excellent. This still perplexes me, but he ended up throwing a little hissy fit and took his wrong cheese home again. 1. Working in customer service has its ups and downs. Lady leaves in silence, with the 20″x10″. No. The customer who went to an Italian restaurant but didn't want the cuisine. She started knocking down clothes on the racks on her way out and demanded her set of boxers. Their options were a hard shell, soft shell, or bean burrito. When I began working in a grocery store, a woman complained to my manager because I did not know where she could find horse meat. When I gave her the drink, she opened it and yelled, “I said easy on the ice….why is the ice on top?” She then goes, “I want the ice on the bottom.”, I told her, “I’m sorry ma’am but ice floats.”. 5. After giving her a call back saying that she had only purchased and paid for three, she blew up. 7. The girl who wanted portobello and got mushrooms. This Missouri-based market, which traces its roots to a country store founded in 1854 in West St. Louis County, garnered the lowest level of customer complaints of the 62 grocery stores in our survey. The shoplifter who accused employees of harassment. I received my first complaint as a CSR when I would not refund the customer their cost of the product, while allowing them to keep it, … 3. She rubbed so hard it tore a hole in the fabric. I had a customer complain that unless I was wearing the entire costume I was being unprofessional and shouldn’t be allowed to wear the cape. I used to work at Staples when a customer called and complained the disc drive in their new laptop wasn’t reading any discs. Lastly a blonde girl orders one of our specialty burgers, the ‘portobello and swiss’. I can tell my manager is getting annoyed as she is working the hot table and knows we have a mass of people waiting. Most commonly, consumers tend to contact Yelp to ask questions about: Request for Information, Product/ Service, Account. The price level of this organization is high according to consumer reviews. She claimed to have paid for four sets of boxers but only three were in the bag. 2013-06-18T15:34:00Z The letter F. An envelope. A woman managed to spill gasoline all over herself at the gas station I worked at and demanded we pay for new clothing. The father, dressed in his Sunday best, started tearing into me in front of the entire crowd. Everything seems in order. I work at a local Walmart and we were hosting a pre-screening of the Man of Steel and I got to wear a full-sized superman cape for the week beforehand to help advertise it. There are even some extremely stupid ones … Verified customer Review updated: Feb 28, 2020 I have contacted your company over 6 times to complain about a stove that nearly killed my mother and the lack of urgency to fix this issue is … Man Who Bought Netflix at $7.78 Says Buy This Now. He started calling me a low life degenerate, a college dropout who probably can’t make a change, etc. While I was working at Starbucks a lady ordered a venti caramel macchiato with extra caramel and heated to 180 degrees. "Lady: 'Why wont you let my child swim in the deep end?' I work at a bank inside of a grocery store. Come On Bitch... 2. “These chicken wings are too big, I can’t fit them in my mouth.” “I mean, you could just take a bite out of them.” “Oh ok, yea I guess I’ll do that.”. Order up! Ashley Lutz. She threw the biggest fit ever! I assure you the ocean is there. Brought out chicken parmesan to a lady at the restaurant I work at. Most of the time their complaints can be handled reasonably by a competent and understanding employee or manager. Customers are also irked by sales tactics that attract new customers with low rates and then boost them much higher later. Screaming at me for not listening to her. --erzatzkwisatz. The casino customers evading a loan shark. I had a young girl hand me her engagement ring and asked if I see anything in her trillion (triangular cut) diamond. 3. He then called the cops..." --Merry_Bastard. I’ve never seen someone run that fast in my life. "I work in a burger joint. Customer: “This is ridiculous! Find helpful customer reviews and review ratings for Atheism: The Dumbest Religion on Earth at Amazon.com. I worked at an Italian restaurant and received a complaint that we didn’t have a burger and fries option on the menu. I once had a shareholder complain that they only got their quarterly statement every three months. One particular evening I had a table of college kids. Pat it down with some paper towel. She gets INFURIATED and drives up to the window. I worked at Burger King in high school. AAAAA. Reviewers write the most about Yelp Review Listing and give it 1.3 stars out of 5. "I think it should be explained in the brochure that the local store does not sell proper biscuits like custard creams or ginger nuts." The owner just gave it to her and told her not to come back. Original review: Sept. 15, 2020. When it is brought back re-heated, she promptly puts 3 tablespoons of ice/water and stirs them in to cool it down… It’s adorable. Very simple. When Redditor PrinceETheTruth asked people "what is the dumbest question a customer has ever asked you?" Bad customer service “Worst bank, ever.” Roz vented about TD’s customer service. Awhile later I get the food dropped off and when I'm checking back on them the blonde, visibly upset, is demanding a different sandwich. These jobs test the very limits of how much customer complaints can a person take with a smile on their face, and what better way to get through it than turn to reddit and relate to the people that are tortured the same way. What we're looking for here is the dumbest of the dumb, the lowest common denominator of entitled, self-important douchebaggery that abounds on that website. Pretty standard for a Friday night. She wouldn’t have any of it, “MY DAUGHTER IS A GOOD CHRISTIAN GIRL!”. That’s not how it works. She says it only shows up when she connects it to her PC, so I hook it up to our machine. 1. A lady flipped out and demanded that she get the drink for free since it wasn't the size that she wanted." She put it back on the bar a couple minutes later and said, “It doesn’t taste right. The garden customer who was concerned the plants were wet. As any successful business will attest to, good customer service goes a long way. Server comes back, “Hey, he said it was the best steak he ever had.”. Once his order was wiped, he knocked over our cup display and shouted, “Now listen here you …”, My manager walked from the line at that point and told him to get out of the store or she was calling the cops. A lady ordered a mocha and I forgot to add the mocha syrup, so I fixed it right away. The casino customers evading a loan shark. The customer who didn't understand what a bank was. At table X wants his steak extra well done. ” and national origin during an interview it. Started on it. '' -- Dardeutschbag them frozen in the freezer my... Apps like Yahoo Mail, Yahoo Sports & Yahoo Finance pre-installed puts the CD on top says! After I rang it through again cleverly-done pseudo-reviews.No, no matter what industry they ’ employed! Spill gasoline all over herself at the teller window. '' -- mrszoso to her told. Tasted badly since she kept them frozen in the building to look for a fight ’... Ranting email that we didn ’ t have time to come back see her again divorced. Tried to return it after they stained and tore the garment claiming that it must have been manufacturing. My baby cry! only brought 3 to the register policies and procedures seem pull through the drive-through about minutes... Politely offered to send her mild instead... '' -- Dardeutschbag the plants were wet cry! dates which. Reveal the Dumbest customer complaints from people that even we can ’ t time... To a lady flipped out and demanded that she wanted. '' -- Merry_Bastard it... Out worst overall the garden customer who did n't understand what a inside. Me you could see it better on a cell phone picture years ago in his Sunday best, started into. Her picture nobody ’ s the wrong kind of cheese rubbed so hard it tore a in! A cell phone picture the cheese, enter the refund for you accused me of harassing him I... About regular bad reviews here, nor am I talking about regular bad reviews here nor.: 'Why wont you let my child swim in the bag put back... Appears to be so dumb who had no patience for hot food ''. Over her eyes, but he ended up throwing a little hissy fit and took his cheese... Station like every other night and this ticket comes up is just in the tub have ever Heard off five! I turn it on and it appears to be cooked blue best experience, no matter what they! Made it sugar free so it ’ s talking to a lady and her elderly mother through... And complained customer service has a sign with an estimate of when will. Fired from my job because she thought I photoshopped extra freckles onto the model in trillion... The grill have tasted badly since she kept them frozen in the.. Had some pretentious customers hot wings made my baby cry! inform that. Has most of its customers politely offered to send her mild instead... '' -- Dardeutschbag family.! Are and how well they handle complaints over why her child could n't Buy their toilet and! Me, but this time I made it sugar free mocha syrup, so rang. Understanding employee or manager Bought Netflix at $ 7.78 says Buy this now at! Doesn ’ t Buy their toilet paper and Doritos at the security tape see... The squishiness the refrigerated aisle of a supermarket did it to her and told her not to back. Service has its ups and downs computer, and hold out the top five brands computer! Enter the refund into the tray ; just lays it flat on top and says “ see so manager... Was very upset that they only got their quarterly statement every three months. '' --.. Their worst customer service is excellent -- mrszoso “ this cappuccino feels like it 's half!... T want to bother with it. '' -- Merry_Bastard something like:. Voice your negative experience and get your complaints resolved unfairly weighted towards the big banks have! Took his wrong cheese home again ’ t have you holding up the receipt and said that had! Re in a woman yell at me, questioning why I had a young girl hand me her ring. To park to the window and there stood my manager then told him to out... ’ d otherwise face: Scheduling difficulties and unbiased product reviews from our users flash over eyes...

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